Our Mission
To partner deeply with our customers, providing solutions that improve their business while creating a workplace where our team can work hard, grow, and have fun.
About INTELICOM
Solutions facilitation focused on telecom, internet, cybersecurity, and IT.
INTELICOM is a Solutions Facilitator focused on helping organizations identify, evaluate, and implement the right Telecom, Internet, Cybersecurity, and IT solutions for their unique needs. Unlike traditional vendors who often push a single product or platform, INTELICOM was founded on a simple principle: customers deserve unbiased guidance and solutions that truly fit their business.
Our founders spent nearly two decades in the managed IT services industry and repeatedly saw the same pain point. Vendors sold what they preferred, not what the customer actually needed. INTELICOM was created to change that dynamic. We act as an advocate for the customer, helping them navigate options, compare providers, and ultimately select the best fit solution for performance, reliability, and budget.
We work with companies of all sizes, whether they need better internet, a new phone system, cybersecurity services, or a full technology refresh. INTELICOM simplifies the process by doing the heavy lifting, researching, comparing, coordinating with vendors, and presenting the top options so organizations can move forward with clarity and confidence.
Mission and Values
Why we exist and how we show up.
Our Core Values
- Work Hard – We take ownership, push for excellence, and deliver results.
- Live with Integrity – Transparency, honesty, and doing what is right even when no one is watching.
- Be the Advocate – We fight for the user. Always.
- Outwit and Outgrit – Smarter effort, stronger outcomes, and never settling.
- Absolute Ownership – We stand behind our commitments and follow through to the end.
Leadership
Experience across IT, telecom, and business operations.
Jake Hiller — Co Founder
Jake has nearly 20 years of experience in managed services, leadership, and IT strategy. He has co founded and helped scale multiple technology companies, building strong teams and delivering high quality solutions for clients across many industries. Jake is passionate about solving complex business problems, building meaningful relationships, and creating intentional, memorable brands. He believes technology should serve people, not the other way around, and INTELICOM represents his commitment to helping organizations access better, smarter solutions.
LinkedIn: View Jake on LinkedIn
Eric Sessions — Co Founder
Eric brings almost two decades of expertise in IT operations, customer experience, telecom infrastructure, and service delivery. Known for his strategic thinking and calm leadership style, Eric excels at helping clients navigate technical challenges and identify solutions that genuinely support their business goals. His passion for efficiency, clarity, and problem solving is central to INTELICOM’s approach.
LinkedIn: View Eric on LinkedIn
Together, Jake and Eric combine more than 35 years of experience in IT, telecom, and business leadership, united in their mission to advocate for customers and simplify the technology selection process.
Partner Program
Grow with INTELICOM by becoming a referral partner.
We believe the strongest growth comes from trusted relationships. You want to work with people you like, and so do we. If you are a consultant, MSP, technology advisor, or simply someone connected to businesses that need telecom or IT solutions, we would love to collaborate.
As a referral partner, you can bring additional value to your clients while accessing INTELICOM’s experience, vendor relationships, and solution design capabilities.
Interested in Partnering?
Share a bit about your business and the types of clients you serve, and we will follow up with program details and next steps.
Client Stories
Examples of how INTELICOM supports organizations through change.
“INTELICOM helped us get internet installed just in time.”
We were on a tight deadline moving into a new building. INTELICOM coordinated everything with the providers and kept the project on track.
— John A.“They helped us evaluate and select the right call center platform.”
We had multiple options and no idea which direction to go. INTELICOM did the vetting, explained the differences, and guided us through the implementation. Our team is saving money and working more efficiently.
— Sara C.“One team, multiple solutions.”
We needed help with internet, phones, and cybersecurity, and INTELICOM handled all of it. They simplified the process and got us exactly what we needed without the headaches.
— Will R.Frequently Asked Questions
Common questions about how INTELICOM works with clients.
What do your services cost me?
Nothing. INTELICOM is paid directly by the vendors, not by the customer. You get advocacy, selection support, and project coordination at no cost.
What makes INTELICOM different?
Experience and objectivity. Our founders have been solving IT and telecom problems for nearly 20 years. We do not push a single product. We help you identify what is actually best for your business.